Issue 39 : Behaviour and facilitating change

The discourse on the practice of facilitating capacity development (CD) is mainly about knowledge, skills, methods and tools. Yet, the outcomes of interventions depend to a large extent on the way the people involved relate to each other. Especially for CD practitioners as facilitators of change, the ability to relate to clients in an appropriate way is crucial for successful outcomes.

The unfolding practitioner

Featured Article

The unfolding practitioner

Some practitioners demonstrate a high level of personal mastery. What do they have that the rest of us long for, and where does it come from? Is such behaviour a technique that can be acquired through training?

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analytical frameworks

All Articles

The unfolding practitioner

29 October 2010

The unfolding practitioner

Some practitioners demonstrate a high level of personal mastery. What do they have that the rest of us long for, and where does it come from? Is such behaviour a technique that can be acquired through training?

More
Search Terms:
analytical frameworks
Ingrid Richter (Canadian Organization Development Institute Toronto Ontario Canada)

Effective behaviour through genuine interactions

29 October 2010

By ‘de-tooling’ interactions, focusing on intentions and reflecting on their behaviour and its outcomes, facilitators can strengthen their own capacities to help communities address the many challenges they face.

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casestudies
asia
Mohan Dhamorathan (Freelance consultant, Germany)

Building trust, changing behaviour

29 October 2010

Building trust between facilitators and learners is essential in capacity development. Leng Chhay, a CD practitioner with many years of experience in Cambodia, looks at how this trust can be established.

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casestudies
asia
toolkits
Leng Chhay (Cambodian Learning Facilitators (Camlefa), Phnom Penh, Cambodia)

Behaviour of the boundary spanners

29 October 2010

The success of relationships between donors and recipients depends partly on the behaviour and the skills of those who work and negotiate with both sides – the ‘boundary spanners’.

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Alan Fowler (Inter-Mediation International, Herbertsdale, South Africa)

The Moshi dialogue

29 October 2010

The Moshi dialogue

In November 2009, the East African Support Unit for NGOs (EASUN) and PSO, an association of Dutch NGOs, organised a conference in Moshi, Tanzania, that brought together 36 NGOs from the North and the South.

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Search Terms:
casestudies
africa
civil society
Jacqueline Verhagen (Facilitator of Learning, PSO, The Hague, the Netherlands)
Mosi Kisare (Director, East African Support Unit for NGOs (EASUN), Arusha, Tanzania)
Hilde van der Vegt (Communications officer, PSO, The Hague, the Netherlands)

Mutual transparency: the antidote to many don’ts

29 October 2010

Mutual transparency: the antidote to many don’ts

Values and ideas about appropriate behaviour have become part of the organisational culture at the Community Development Resource Association. But living up to these standards is a constant challenge.

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casestudies
africa
Sue Soal (Community Development Resource Association (CDRA), Cape Town, South Africa)
Doug Reeler

Making a difference to relationships and behaviour

29 October 2010

Effective relationships are key to capacity building. AusAID’s ‘Making a Difference’ training programme is helping advisers and counterparts to improve their working relationships by reflecting on their behaviour and attitudes.

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case studies
training
Jan Morgan (Change management adviser and MaD programme manager, AusAID, Canberra, Australia)

Do no harm

29 October 2010

‘Do no harm’ is a guiding principle in many professional disciplines. Yet although development practitioners routinely intervene in other people’s lives, this principle has not become one of the lodestars of development. Much of what is done in the name of development is predicated on some unexamined core assumptions, one of which is that good intentions automatically lead to beneficial results.

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opinion
Jenny Pearson (Development practitioner)

Behaviour and facilitating change

29 June 2010

The discourse on the practice of facilitating capacity development (CD) is mainly about knowledge, skills, methods and tools. Yet, the outcomes of interventions depend to a large extent on the way the people involved relate to each other. Especially for CD practitioners as facilitators of change, the ability to relate to clients in an appropriate way is crucial for successful outcomes.

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Heinz Greijn, Editor-in-Chief

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